Frequently Asked Questions
Everything you need to know about your dot.cards experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for electronics?
We offer a 30-day money-back guarantee on all products. Items must be returned in their original packaging and in like-new condition to qualify for a full refund.
Do dot.cards come with a warranty?
Yes, all our electronic devices include a 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.
How do I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are dot.cards compatible with all smartphones?
Our products are designed to work with most modern iOS and Android devices. Please check our compatibility list on the product page for specific model requirements.