Returns & Exchanges
At dot.cards, we want you to be completely satisfied with your smart networking technology. If your device isn't the perfect fit, you can return your order within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare the Package
Place the dot.cards device in its original packaging, ensuring all accessories and documentation are included to qualify for a full refund.
Ship the Item
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing